Frequently Asked Questions

Thames Rockets departs from two central River Thames locations: London Eye Pier (Boarding Gate One) and Bankside Pier, SE1 (Break the Barrier Trips Only). Both are easily reached from Waterloo, Westminster and London Bridge stations. Your booking confirmation will confirm your exact departure point and nearest tube.

Trips frequently sell out so booking in advance is strongly recommended. However, same day tickets for our London speedboat tours can be purchased online or by phone subject to availability. 

Our Thames boat tours run to a strict schedule. Late arrivals will not be able to board. Please arrive 15 minutes prior to departure and always allow extra time for London traffic or public transport delays.

You can amend your London speedboat booking free of charge when 24 hours notice prior to public departure is given in writing to bookings@thamesrockets.com.

Bookings are non-refundable, refund protection is available when purchasing direct through www.thamesrockets.com.

Our Ultimate London Adventure is the original Thames Rockets speedboat experience onboard our classic 12 seater RIBs. Rocket Rebel is our NEW 26 seater custom built speedboat. Designed and built in the UK, she is ECO friendly and meets the demand of our growing  audience.

Thames Rockets is a high-speed London sightseeing speedboat experience. You will cruise past London Eye, Big Ben and Tower Bridge before accelerating to speeds up to 35mph. It is a part guided, part adrenaline ride and one of the most exciting things to do in London.

Yes. Thames Rockets is one of the most popular family activities in London. The Ultimate London Adventure is especially popular with families and first-time visitors.

There are no age restrictions on most of our experiences . The only age recommendations and exceptions are on ‘Break the Barrier’, for which we recommend passengers are aged 10 years and over and on board ‘Thames Lates’, which has a minimum age of 18 due to the serving of alcohol on-board.

Children aged 14 and under must travel with a parent/guardian. Persons aged 15-16 require a signed minor disclaimer before departure.
 

Concession tickets are available at a discounted rate when contacting our booking office. Group pricing is available on our  London speedboat experiences. We occasionally offer seasonal promotions. Visit our social media pages for current offers or contact our bookings team. 

Storage space on our high-speed boats is limited, we recommend travelling light. If you have a pushchair or larger item, please contact our office for guidance in advance.

Very unlikely. Our boats sit low on the sheltered River Thames, meaning movement is minimal compared to open sea trips.

Expectant mothers are not permitted to travel. Guests with back or neck conditions are advised not to travel due to the nature of the experience and the ever changing environment. If unsure, contact us before your River Thames speedboat ride.

There is no minimum or maximum weight restrictions, however all passengers must wear a life jacket at all times on board which can extend as far as 155cm around the chest.

Accessibility varies by departure pier. Please contact us before booking so we can advise on the most suitable trip and assist where possible.

Absolutely, a river Thames speedboat tour offers iconic sightseeing and high-speed thrills in under an hour. It’s perfect if you want to see London landmarks quickly while experiencing something unforgettable.

Dress appropriately for the weather and wear secure footwear. If required  jackets and ponchos are available on request. Bring your phone or camera to capture your London Thames adventure.

No, a digital booking confirmation is sufficient. Simply check-in with your lead passenger name and/or booking reference.

Yes, Lambeth and Waterloo are in these zones, the cost for the Congestion Zone varies from £15.00 to £17.50 depending on when and how you pay these charges, as does the LEZ depending on your vehicle, for more information click here and here.

Our boats reach speeds of up to 35mph on the river Thames once past Tower Bridge. It’s fast enough for real thrills while remaining fully safe and professionally operated.

Depending on your chosen experience, you may see the London Eye, Houses of Parliament, Tower Bridge and/or Canary Wharf and the Thames Barrier. Each trip combines iconic London sightseeing with high-speed excitement.

Yes, all passengers are fitted with a mandatory life jacket before boarding. Safety is our priority on every London speedboat tour.

Yes, you are welcome to take photos and videos during your river Thames speedboat experience. Please ensure devices are secure they are your responsibility whist onboard.

Thames Rockets do not operate a ‘get wet’ water experience, however, in windy conditions it is possible for spray to blow across the decks and if it rains the boat is open to the elements. We provide waterproofs and (weather permitting!) all our passengers leave us as dry as they arrived.

We’re a hardy bunch at Thames Rockets and sail whatever the weather. Waterproof sailing coats, ponchos and goggles are available for the most adventurous of outings!

100% yes, take pictures, speedboat selfies and shoot a video of London! We love our passengers capturing memories of their time with us as long as it doesn’t impact on other guests on-board. Don’t forget to tag us after @thamesrockets!

Yes, Thames Rockets tours are a popular choice for corporate events in London, team building, stag and hen parties. Private speedboats are available for exclusive charter hire.

Yes, our London experience gift cards are available online and valid for 12 months unless purchased  under promotion. They make a brilliant gift for birthdays, Christmas and special occasions.

Direct vouchers can be redeemed via www.thamesrockets.com. Some third party vouchers can also be redeemed online where verification is automated. For assistance call our bookings team on +44 (0) 20 79288933

Direct vouchers are available for extension for a small administration fee. Please call +44 (0) 20 79288933 Third party vouchers cannot be extended with Thames Rockets, please refer to purchaser.